We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
Dr. Carolyn Buxton is the Medical Director at South Burnaby Veterinary Hospital. Previously the clinic owner, it was her vision to create a clinic that provided caring, compassionate and high-quality health care for pets and top quality service for clients.
Originally from Montreal, she now lives in Coquitlam with her husband and two daughters. She has two small dogs, "Stella” and “Chip,” and two cats, “Tango” and “Nacho.” In her spare time, she enjoys hiking and skiing with her family.
Dr. Buxton graduated from the Ontario Veterinary Hospital in Guelph, Ontario in 1994. Very shortly after graduation, she moved to Vancouver to start her career in vet medicine, and within 2 years became a practice owner. Her passion and commitment to her clients, their pets and the amazing clinic staff have always been her top priority. She is very proud to be a part of a clinic that has been awarded "Best Vet Hospital in Burnaby" for over 18 years.
Dr. Buxton enjoys her work enormously and is well-loved by her clients and their pets. She is keen on practising the most up to date medicine and keeps her skills sharp by attending numerous Continuing Education seminars yearly. In addition, Dr. Buxton is involved in international volunteer work, and regularly volunteers her time to support spay/neuter clinics and pet rescue. Dr. Buxton’s main interests are surgery (both conventional and laser), dentistry and behaviour.
COVID-19: Additional measures we are taking
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
Note: If you are experiencing respiratory symptoms, please let us know when you book your pet’s appointment. As the potential to spread to pets is still relatively unknown, it is possible that your pet could create a risk to other people who may be handling him or her. Whenever possible, please send someone who is not experiencing respiratory symptoms to the appointment with your pet.
The following changes are effective as of Tuesday, March 17, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 604-526-0334. We will bring your pet into the clinic for an examination with the veterinarian. We will then call you on your cell phone to discuss the issues with your pet, and you will have a telemedicine consult with the veterinarian to discuss further diagnostics required or a treatment plan for your pet. Following the end of the appointment, we will return your pet to your vehicle. If you do not have a cell phone, please knock on our door to let us know you have arrived and then return to your vehicle.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. Where possible, we will do our best to accommodate annual vaccinations; however, all other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday to Friday: 9:00 am - 5:30 pm, and Saturday & Sunday: 9:00 am - 3:00 pm.
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
In these uncertain times, please see the below link for the most recent information for the public on COVID-19 and animals from the Government of Canada (specifically the Canadian Food Inspection Agency).