Sunny, RVT

Registered Veterinary Technician
Growing up, I never had a furry family member of my own, as I am allergic to them. I found a particular interest in animals growing up watching the late Steve Irwin, David Suzuki, and the Kratt brothers in Zoboomafoo I somehow managed to land in the veterinary field while doing work experience in high school and would always end up going back to volunteer at the animal hospital. The very first patient I had the pleasure of working with was a lovely little Sheltie, At that point, I had never touched or held an animal, and I remember being nervous and anxious. But, this Sheltie, who had never met me, licked my hand and looked up at me with a look that said: "Don't worry, you're doing fine." Fast forward 2 years of volunteering and I found myself with a Collie of my own, stuck in the veterinary field with a house full of different animals. I have a particular fondness of our geriatric (senior) patients who have mellowed with age. I am still relatively new to this field, and I am continually trying to improve, I love Radiology and Emergency medicine. A fun fact about myself is that I can solve a Rubix cube in under a minute, and I have a household of 12 animals!

COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

Unfortunately, due to the ongoing health crisis, we have suspended our pet boarding services until further notice, and we are not accepting new patients at this time due to higher than normal case-loads. Thank you for your understanding.

Note: If you are experiencing respiratory symptoms, please let us know when you book your pet’s appointment. As the potential to spread to pets is still relatively unknown, it is possible that your pet could create a risk to other people who may be handling him or her. Whenever possible, please send someone who is not experiencing respiratory symptoms to the appointment with your pet.

The following changes are effective as of Tuesday, March 17, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 604-526-0334. We will bring your pet into the clinic for an examination with the veterinarian. We will then call you on your cell phone to discuss the issues with your pet, and you will have a telemedicine consult with the veterinarian to discuss further diagnostics required or a treatment plan for your pet. Following the end of the appointment, we will return your pet to your vehicle. If you do not have a cell phone, please knock on our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. Where possible, we will do our best to accommodate annual vaccinations; however, all other services will be scheduled for a later time.

3. We are still OPEN with the following hours:
Monday – Friday: 8:30 am – 6:30 pm
Saturday & Sunday: 9:00 am - 4:30 pm

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

In these uncertain times, please see the below link for the most recent information for the public on COVID-19 and animals from the Government of Canada (specifically the Canadian Food Inspection Agency).

https://www.wormsandgermsblog.com/

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at South Burnaby Veterinary Hospital