Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
We know that some pet parents struggle with their cat’s weight. Many cats are kept inside for their safety or because owners live in condos or apartments, which can lead to a decrease in exercise levels and consequently more cats with weight concerns. This can be of particular concern, as it puts a cat at risk of medical conditions, such as diabetes and joint pain. We have many solutions that can help, from feeding your cat the correct amount to using the right amount of rewards and specialty diet foods.
Like people, the number on a scale does not always mean we are overweight. An ideal body score is the most accurate way for our staff to determine if your cat is overweight. When considering your cat’s overall health, we will look at his or her actual body weight as well as how much fat is visible over the rib cage and if they still have a waist.
How can I help my cat lose weight?
There are a number of options that we can recommend based on your cat’s needs. It can range from ideas to increase exercise (moving the food dish, incorporating climbing furniture into your home or having you cat “hunt” the kibble), to a special diet which can aid in weight loss (canned food alone may help, as it can help your cat feel full).
What is offered during a nutritional consultation?
Our goal is to set you up for success. We consider all of the factors involved in your cat’s weight (lifestyle, nutrition) and help determine a weight loss plan that works for you.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
Unfortunately, due to the ongoing health crisis, we have suspended our pet boarding services until further notice, and we are not accepting new patients at this time due to higher than normal case-loads. Thank you for your understanding.
Note: If you are experiencing respiratory symptoms, please let us know when you book your pet’s appointment. As the potential to spread to pets is still relatively unknown, it is possible that your pet could create a risk to other people who may be handling him or her. Whenever possible, please send someone who is not experiencing respiratory symptoms to the appointment with your pet.
The following changes are effective as of Tuesday, March 17, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 604-526-0334. We will bring your pet into the clinic for an examination with the veterinarian. We will then call you on your cell phone to discuss the issues with your pet, and you will have a telemedicine consult with the veterinarian to discuss further diagnostics required or a treatment plan for your pet. Following the end of the appointment, we will return your pet to your vehicle. If you do not have a cell phone, please knock on our door to let us know you have arrived and then return to your vehicle.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. Where possible, we will do our best to accommodate annual vaccinations; however, all other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday – Friday: 8:30 am – 6:30 pm Saturday & Sunday: 9:00 am - 4:30 pm
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
In these uncertain times, please see the below link for the most recent information for the public on COVID-19 and animals from the Government of Canada (specifically the Canadian Food Inspection Agency).