Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
What types of surgical services do you provide for dogs?
The doctors at South Burnaby Veterinary Hospital perform elective surgeries (dentistry, spays, neuters, lump removal), emergency surgery (exploratory, abscess, etc.) and some orthopaedic surgeries as well. If surgery is necessary, we’ll make your pet as comfortable as possible. We’ll be with you at every step to ensure that you and your pet have a positive outcome.
In January of 2005, we began performing laser surgery as an alternative to traditional surgery (with a scalpel blade) for some conditions. Leading-edge CO2 laser technology offers a more comfortable, speedy recovery from surgery, and we are proud to offer this for pets as part of our fully equipped surgical centre.
If a more specialized procedure is required, our hospital works closely with referral hospitals as well as mobile specialists. Often, we can arrange for a procedure to be done right here in our facility, helping to make you and your pet feel comfortable in the hands of our team who know you.
Does your hospital offer therapeutic laser surgery?
We recognize that minimizing your pet’s pain is of utmost importance. We know the issue of pain management is of great concern to pet owners today. The doctors at South Burnaby Vet Hospital make it a priority to stay abreast of the best pain management medications and strategies and are excited to offer therapeutic laser therapy.
Laser therapy provides a non-invasive, pain-free, surgery-free, and drug-free treatment, which is used to treat a variety of conditions and can be performed in conjunction with existing treatment protocols. Relief and/or improvement is often noticed within hours, depending on the condition and your pet’s unique health status. Whether your pet is rehabilitating from trauma or injury, healing from wounds, or simply aging, your companion can benefit from this innovative approach to treating pain.
Applications for laser therapy include:
Treatment of arthritis, degenerative joint disease, or hip dysplasia
General pain management (sprains, strains, and stiffness)
Post-surgery pain (spays, neuters, stenotic nares, and other surgeries)
Fractures and wounds (bites, abrasions, burns, and lesions)
We would be pleased to discuss the options available to you and your pet for any of the above circumstances.
What is the process of events when my dog comes in for surgery?
We go over the estimate for the procedure with you and ensure that you are clear on the procedure being performed that day. Then, we hospitalize the patient and our technicians perform an intake assessment. They then begin the process of performing diagnostics on the blood. We do this to evaluate whether the kidneys and/or liver are functioning properly before giving sedation.
Once the blood work is confirmed as being within normal parameters, the veterinarian performs their presurgical assessment. The dog then receives an initial dose of sedation that is meant to relieve any anxiety or pain that they could be feeling, while allowing us to place a catheter safely. This gives us venous access for fluid therapy, as well as quick access in the event of an emergency. We then provide an induction agent and intubate the patient. The dog is then moved into the room, and the surgery is performed.
Finally, we recover the patient and offer them food, water and cuddles once they have woken up. We’ll give you a call to let you know how the surgery went and let you know when you can pick them up.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
Unfortunately, due to the ongoing health crisis, we have suspended our pet boarding services until further notice, and we are not accepting new patients at this time due to higher than normal case-loads. Thank you for your understanding.
Note: If you are experiencing respiratory symptoms, please let us know when you book your pet’s appointment. As the potential to spread to pets is still relatively unknown, it is possible that your pet could create a risk to other people who may be handling him or her. Whenever possible, please send someone who is not experiencing respiratory symptoms to the appointment with your pet.
The following changes are effective as of Tuesday, March 17, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 604-526-0334. We will bring your pet into the clinic for an examination with the veterinarian. We will then call you on your cell phone to discuss the issues with your pet, and you will have a telemedicine consult with the veterinarian to discuss further diagnostics required or a treatment plan for your pet. Following the end of the appointment, we will return your pet to your vehicle. If you do not have a cell phone, please knock on our door to let us know you have arrived and then return to your vehicle.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. Where possible, we will do our best to accommodate annual vaccinations; however, all other services will be scheduled for a later time.
3. We are still OPEN with the following hours: Monday – Friday: 8:30 am – 6:30 pm Saturday & Sunday: 9:00 am - 4:30 pm
4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
In these uncertain times, please see the below link for the most recent information for the public on COVID-19 and animals from the Government of Canada (specifically the Canadian Food Inspection Agency).